Return Policy

   Here at Betts and Coops Boutique we strive to have the best customer service possible and offer a variety of styles and sizes.


STORE POLICIES

All Invoices are to be paid within 5-7 Days of purchase unless other plans have been made in advance. 

 

Betts and Coops Boutique is not responsible for the wait time on orders coming from vendors.  

 

RETURN POLICY

 

Please look over your order as soon as you receive it. If you think that you have received a defective item, contact us immediately so we can fix this. If you were sent incorrect items or missing items from, we will do our best to make this right!  

    • Items can be returned for Store Credit Only which will be issued in the form of a website code or coop cash.  If we have the same item in stock, it may be exchanged for a different size.  (Store Credit is good for 6 Months) 
  • All returns/exchanges must be received within 10 days of the date that we ship out your order.
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  • Any Item purchased at a discounted price is a FINAL SALE and is not eligible for return.
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  • Returned items must remain UN-WASHED, UNWORN, NO STAINS, NO PERFUMES and ORGINAL TAGS.  When the item is returned the customer is responsible for shipping. If we think the item has been washed or not taken care of, a re-stocking fee of 10% of the total price will be charged.
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  • Shipping is non-refundable unless there was a mistake on our end.
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    • Please email us at bettsandcoopsboutique@gmail.com and allow 5-7 business days to process your return once it is received. 

     

    PRE-ORDER POLICY

  • Payments need to be paid within 48 hrs. unless other plans have been made in advance. 
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  • Pre-Orders are Non-Refundable/Non-returnable – You may only exchange if the size is available.  
  •  Betts and Coops Boutique is not responsible for the wait time on orders coming from vendors.  
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     Store Credits from previous returns are not eligible on any pre-order items.

    ALL pre-orders are FINAL SALE and can only be exchanged if that exact product is available in the size needed.

     

    Updated 3/01/2021